Delivery

We offer surprise delivery of all our gifts to door and on your preferred date. Depending on your selected delivery address, various options are listed below to ensure your gift arrives safely.


Within KL and Selangor

All orders received with full payment before 11.00am can be delivered on the same working day. Orders received after cutoff at 11.00am will be delivered on next working day basis from Monday to Friday if you so choose, excluding Public Holidays. For bouquets orders, we are only able to provide next day delivery at the moment.

We provide free shipping within Kuala Lumpur and selected areas in Selangor. For full coverage area, you may refer to the table below.

Due to fairness to all our customers and to maintain operation efficiencies, we apologize for not being able to meet any time specific deliveries. Please contact us should you require same day delivery after the cutoff time, we will accommodate to our best effort wherever possible. 

If you are not able to receive at home, we recommend to select your office as the delivery address. All deliveries are done by hand to you or your recipient, and we will prioritize to deliver before 5pm to office addresses. It is our priority to ensure on time delivery for our customers. However, there could be occasional delay due to unforeseen circumstances, such as severe weather conditions or road congestion. In such rare occasions, our team will be in touch with you as soon as possible.

It is your full responsibility to ensure that your recipient is available to receive the gift when they are delivered. In the event that a delivery has to be rescheduled or re-routed, a re-delivery fee will apply.

 

FREE DELIVERY FLAT RATE RM35
  1. Kuala Lumpur
  1.  Selangor
  1. Selangor
  • Bandar Puncak Alam
  • Ampang
  • Bangi
  • Batu Caves
  • Banting 
  • Cheras
  • Cyberjaya 
  • Petaling Jaya
  • Dengkil 
  • Puchong
  • Kajang 
  • Sungai Buloh
  • Kapar 
  • Subang Jaya
  • Klang 
  • Shah Alam
  • Putrajaya 
    • Port Klang 
      • Rawang
      • Semenyih 
      • Seri Kembangan
      • Serdang

        *At the moment, we're unable to deliver to KLIA or KLIA2, please contact us if your delivery area is within Selangor but not listed above.

       


      All of Peninsular Malaysia

      Apart from Dóro Life and Bouquet items, we are able to deliver to all states in Peninsular Malaysia through our selected courier partners at a flat rate of RM15 per gift box.

      If you select a preferred delivery date, your item will be posted 1-2 business day prior the selected date. Depending on your location, your item may arrive 1-2 days before or after your selected date which is unavoidable. All parcels are tracked once dispatched, please contact us should you require your tracking details no earlier than 1 day before preferred delivery date.

      All gifts will be packaged with additional impact resistant wrap and stuffing to our best effort prior to dispatch. Due to the handling and transit via courier, we seek your full understanding should there be minor dent or damages on the gift box, also a minimal amount of soil may come loose and should be regarded as normal. 

      Due to the extensive coverage area, there may be remote locations without proper road access which will be impossible for courier delivery, if your intended shipping address is not a major city, please contact us with your post code to confirm prior to placing your order.

      It is your full responsibility to ensure that your recipient is available to receive the gift when they are delivered. In the event that a delivery has to be rescheduled or re-routed, a re-delivery fee will apply.